{"id":1606,"date":"2025-03-25T23:27:26","date_gmt":"2025-03-26T07:27:26","guid":{"rendered":"https:\/\/dao.vfoor.co\/?page_id=1606"},"modified":"2025-05-18T19:16:00","modified_gmt":"2025-05-19T03:16:00","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.detaofs.com\/index.php\/return-policy\/","title":{"rendered":"RETURN POLICY"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1606\" class=\"elementor elementor-1606\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4db0116a e-flex e-con-boxed e-con e-parent\" data-id=\"4db0116a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93ec227 elementor-widget elementor-widget-html\" data-id=\"93ec227\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"font-family: Arial, sans-serif; line-height: 1.6;\">\r\n    <p style=\"text-align: left; font-size: 16px; margin-bottom: 20px;\">\r\n        We want you to be completely happy with your purchase. If you're not satisfied for any reason, we\u2019re here to help. Our return process is designed to be simple and fair, and we handle returns on a case-by-case basis with the ultimate goal of customer satisfaction.\r\n    <\/p>\r\n    <p style=\"text-align: left; font-size: 16px; margin-bottom: 20px;\">\r\n        <strong>To initiate a return, please provide proof of purchase, including the original price. Returns must be initiated within 15 days of the delivery date.<\/strong>\r\n    <\/p>\r\n\r\n    <h2 style=\"color: #000; font-size: 20px; margin-bottom: 10px;\">1. How to Return an Item<\/h2>\r\n    <p style=\"font-size: 16px; margin-bottom: 10px;\">\r\n        We no longer include a return label in your package. However, you can <strong>print a prepaid label<\/strong> or <strong>request a QR code<\/strong> to use at any eligible USPS location.\r\n    <\/p>\r\n    <p style=\"font-size: 16px; margin-bottom: 20px;\">\r\n        Returns for items purchased online at <strong><a href=\"https:\/\/dao.vfoor.co\/\">https:\/\/www.detaofs.com\/<\/a><\/strong> must be processed through our website.\r\n    <\/p>\r\n\r\n    <h2 style=\"color: #000; font-size: 20px; margin-bottom: 10px;\">2. Return Eligibility<\/h2>\r\n    <p style=\"font-size: 16px; margin-bottom: 10px;\">\r\n        To be eligible for a return, items must be:\r\n    <\/p>\r\n    <ul style=\"list-style-type: disc; padding-left: 20px; font-size: 16px; margin-bottom: 20px;\">\r\n        <li>Unused, unwashed, and in their original condition<\/li>\r\n        <li>Returned with all original tags and packaging intact<\/li>\r\n    <\/ul>\r\n    <p style=\"font-size: 16px; margin-bottom: 20px;\">\r\n        We reserve the right to refuse returns that do not meet these conditions.\r\n    <\/p>\r\n\r\n    <h2 style=\"color: #000; font-size: 20px; margin-bottom: 10px;\">3. Non-Returnable Items<\/h2>\r\n    <p style=\"font-size: 16px; margin-bottom: 10px;\">\r\n        The following items are <strong>not eligible for return:<\/strong>\r\n    <\/p>\r\n    <ul style=\"list-style-type: disc; padding-left: 20px; font-size: 16px; margin-bottom: 20px;\">\r\n        <li>Final sale or clearance items<\/li>\r\n        <li>Personalized or custom-made products<\/li>\r\n        <li>Gift cards<\/li>\r\n        <li>Earrings and other intimate items (for hygiene reasons)<\/li>\r\n    <\/ul>\r\n\r\n    <h2 style=\"color: #000; font-size: 20px; margin-bottom: 10px;\">4. Return Shipping<\/h2>\r\n    <p style=\"font-size: 16px; margin-bottom: 10px;\">\r\n        Customers are responsible for return shipping costs <strong>unless the item arrived damaged or incorrect.<\/strong>\r\n    <\/p>\r\n    <p style=\"font-size: 16px; margin-bottom: 20px;\">\r\n        If you received a <strong>defective or wrong item<\/strong>, please contact us <strong>within 7 days of delivery<\/strong> so we can make it right.\r\n    <\/p>\r\n\r\n    <h2 style=\"color: #000; font-size: 20px; margin-bottom: 10px;\">5. Refund Processing<\/h2>\r\n    <p style=\"font-size: 16px; margin-bottom: 20px;\">\r\n        Once we receive and inspect your return, we will issue a refund to your <strong>original payment method<\/strong>. Refunds typically take <strong>5\u201310 business days<\/strong> to appear, depending on your bank.\r\n    <\/p>\r\n\r\n    <h2 style=\"color: #000; font-size: 20px; margin-bottom: 10px;\">6. Lost or Missing Packages<\/h2>\r\n    <p style=\"font-size: 16px; margin-bottom: 20px;\">\r\n        We are not responsible for lost or stolen packages. For added security, we recommend choosing a <strong>delivery address where someone will be available to receive the package.<\/strong>\r\n    <\/p>\r\n\r\n    <h2 style=\"color: #000; font-size: 20px; margin-bottom: 10px;\">CANCELLATION POLICY<\/h2>\r\n    <p style=\"font-size: 16px; margin-bottom: 10px;\">\r\n        We understand that sometimes plans change. If you need to cancel your order, please contact us at <strong><a href=\"mailto:service-inc@deyue.ltd\">service-inc@deyue.ltd<\/a><\/strong> as soon as possible.\r\n    <\/p>\r\n    <p style=\"font-size: 16px; margin-bottom: 10px;\">\r\n        1. Orders may only be canceled before they have been processed and shipped. Once an order is shipped, it cannot be canceled and must be returned following our standard return procedure.\r\n    <\/p>\r\n    <p style=\"font-size: 16px; margin-bottom: 10px;\">\r\n        2. For back-orders, cancellations are allowed as long as the item has not yet entered the fulfillment process.\r\n    <\/p>\r\n    <p style=\"font-size: 16px; margin-bottom: 10px;\">\r\n        3. If your cancellation request is approved, a full refund will be issued to your original payment method.\r\n    <\/p>\r\n    <p style=\"font-size: 16px; margin-bottom: 20px;\">\r\n        4. We reserve the right to cancel any order due to inventory availability, pricing errors, or other unforeseen issues. In such cases, customers will be notified promptly and fully refunded.\r\n    <\/p>\r\n    <p style=\"font-size: 16px; margin-bottom: 20px;\">\r\n        Thank you for choosing us\u2014we appreciate your understanding!\r\n    <\/p>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We want you to be completely happy with your purchase. If you&#8217;re not satisfied for any reason, we\u2019re here to&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1606","page","type-page","status-publish","hentry"],"post-meta":{"_edit_lock":["1747624930:1"],"_edit_last":["1"],"site-container":["default"],"site-header-transparent":["default"],"site-page-header":["default"],"site-sidebar":["default"],"_elementor_edit_mode":["builder"],"_elementor_template_type":["wp-page"],"_elementor_version":["3.28.0"],"_elementor_pro_version":["3.28.0"],"_wp_page_template":["default"],"_elementor_data":["[{\"id\":\"4db0116a\",\"elType\":\"container\",\"settings\":[],\"elements\":[{\"id\":\"93ec227\",\"elType\":\"widget\",\"settings\":{\"html\":\"<div style=\\\"font-family: Arial, sans-serif; line-height: 1.6;\\\">\\r\\n    <p style=\\\"text-align: left; font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        We want you to be completely happy with your purchase. If you're not satisfied for any reason, we\\u2019re here to help. Our return process is designed to be simple and fair, and we handle returns on a case-by-case basis with the ultimate goal of customer satisfaction.\\r\\n    <\\\/p>\\r\\n    <p style=\\\"text-align: left; font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        <strong>To initiate a return, please provide proof of purchase, including the original price. Returns must be initiated within 15 days of the delivery date.<\\\/strong>\\r\\n    <\\\/p>\\r\\n\\r\\n    <h2 style=\\\"color: #000; font-size: 20px; margin-bottom: 10px;\\\">1. How to Return an Item<\\\/h2>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        We no longer include a return label in your package. However, you can <strong>print a prepaid label<\\\/strong> or <strong>request a QR code<\\\/strong> to use at any eligible USPS location.\\r\\n    <\\\/p>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        Returns for items purchased online at <strong><a href=\\\"https:\\\/\\\/dao.vfoor.co\\\/\\\">https:\\\/\\\/www.detaofs.com\\\/<\\\/a><\\\/strong> must be processed through our website.\\r\\n    <\\\/p>\\r\\n\\r\\n    <h2 style=\\\"color: #000; font-size: 20px; margin-bottom: 10px;\\\">2. Return Eligibility<\\\/h2>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        To be eligible for a return, items must be:\\r\\n    <\\\/p>\\r\\n    <ul style=\\\"list-style-type: disc; padding-left: 20px; font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        <li>Unused, unwashed, and in their original condition<\\\/li>\\r\\n        <li>Returned with all original tags and packaging intact<\\\/li>\\r\\n    <\\\/ul>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        We reserve the right to refuse returns that do not meet these conditions.\\r\\n    <\\\/p>\\r\\n\\r\\n    <h2 style=\\\"color: #000; font-size: 20px; margin-bottom: 10px;\\\">3. Non-Returnable Items<\\\/h2>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        The following items are <strong>not eligible for return:<\\\/strong>\\r\\n    <\\\/p>\\r\\n    <ul style=\\\"list-style-type: disc; padding-left: 20px; font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        <li>Final sale or clearance items<\\\/li>\\r\\n        <li>Personalized or custom-made products<\\\/li>\\r\\n        <li>Gift cards<\\\/li>\\r\\n        <li>Earrings and other intimate items (for hygiene reasons)<\\\/li>\\r\\n    <\\\/ul>\\r\\n\\r\\n    <h2 style=\\\"color: #000; font-size: 20px; margin-bottom: 10px;\\\">4. Return Shipping<\\\/h2>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        Customers are responsible for return shipping costs <strong>unless the item arrived damaged or incorrect.<\\\/strong>\\r\\n    <\\\/p>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        If you received a <strong>defective or wrong item<\\\/strong>, please contact us <strong>within 7 days of delivery<\\\/strong> so we can make it right.\\r\\n    <\\\/p>\\r\\n\\r\\n    <h2 style=\\\"color: #000; font-size: 20px; margin-bottom: 10px;\\\">5. Refund Processing<\\\/h2>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        Once we receive and inspect your return, we will issue a refund to your <strong>original payment method<\\\/strong>. Refunds typically take <strong>5\\u201310 business days<\\\/strong> to appear, depending on your bank.\\r\\n    <\\\/p>\\r\\n\\r\\n    <h2 style=\\\"color: #000; font-size: 20px; margin-bottom: 10px;\\\">6. Lost or Missing Packages<\\\/h2>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        We are not responsible for lost or stolen packages. For added security, we recommend choosing a <strong>delivery address where someone will be available to receive the package.<\\\/strong>\\r\\n    <\\\/p>\\r\\n\\r\\n    <h2 style=\\\"color: #000; font-size: 20px; margin-bottom: 10px;\\\">CANCELLATION POLICY<\\\/h2>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        We understand that sometimes plans change. If you need to cancel your order, please contact us at <strong><a href=\\\"mailto:service-inc@deyue.ltd\\\">service-inc@deyue.ltd<\\\/a><\\\/strong> as soon as possible.\\r\\n    <\\\/p>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        1. Orders may only be canceled before they have been processed and shipped. Once an order is shipped, it cannot be canceled and must be returned following our standard return procedure.\\r\\n    <\\\/p>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        2. For back-orders, cancellations are allowed as long as the item has not yet entered the fulfillment process.\\r\\n    <\\\/p>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        3. If your cancellation request is approved, a full refund will be issued to your original payment method.\\r\\n    <\\\/p>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        4. We reserve the right to cancel any order due to inventory availability, pricing errors, or other unforeseen issues. In such cases, customers will be notified promptly and fully refunded.\\r\\n    <\\\/p>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        Thank you for choosing us\\u2014we appreciate your understanding!\\r\\n    <\\\/p>\\r\\n<\\\/div>\\r\\n\"},\"elements\":[],\"widgetType\":\"html\"}],\"isInner\":false}]"],"_elementor_page_assets":["a:0:{}"],"_elementor_css":["a:6:{s:4:\"time\";i:1775152555;s:5:\"fonts\";a:0:{}s:5:\"icons\";a:0:{}s:20:\"dynamic_elements_ids\";a:0:{}s:6:\"status\";s:4:\"file\";i:0;s:0:\"\";}"],"_elementor_element_cache":["{\"timeout\":1778154081,\"value\":{\"content\":\"<div class=\\\"elementor-element elementor-element-4db0116a e-flex e-con-boxed e-con e-parent\\\" data-id=\\\"4db0116a\\\" data-element_type=\\\"container\\\">\\n\\t\\t\\t\\t\\t<div class=\\\"e-con-inner\\\">\\n\\t\\t\\t\\t<div class=\\\"elementor-element elementor-element-93ec227 elementor-widget elementor-widget-html\\\" data-id=\\\"93ec227\\\" data-element_type=\\\"widget\\\" data-widget_type=\\\"html.default\\\">\\n\\t\\t\\t\\t<div class=\\\"elementor-widget-container\\\">\\n\\t\\t\\t\\t\\t<div style=\\\"font-family: Arial, sans-serif; line-height: 1.6;\\\">\\r\\n    <p style=\\\"text-align: left; font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        We want you to be completely happy with your purchase. If you're not satisfied for any reason, we\\u2019re here to help. Our return process is designed to be simple and fair, and we handle returns on a case-by-case basis with the ultimate goal of customer satisfaction.\\r\\n    <\\\/p>\\r\\n    <p style=\\\"text-align: left; font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        <strong>To initiate a return, please provide proof of purchase, including the original price. Returns must be initiated within 15 days of the delivery date.<\\\/strong>\\r\\n    <\\\/p>\\r\\n\\r\\n    <h2 style=\\\"color: #000; font-size: 20px; margin-bottom: 10px;\\\">1. How to Return an Item<\\\/h2>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        We no longer include a return label in your package. However, you can <strong>print a prepaid label<\\\/strong> or <strong>request a QR code<\\\/strong> to use at any eligible USPS location.\\r\\n    <\\\/p>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        Returns for items purchased online at <strong><a href=\\\"https:\\\/\\\/dao.vfoor.co\\\/\\\">https:\\\/\\\/www.detaofs.com\\\/<\\\/a><\\\/strong> must be processed through our website.\\r\\n    <\\\/p>\\r\\n\\r\\n    <h2 style=\\\"color: #000; font-size: 20px; margin-bottom: 10px;\\\">2. Return Eligibility<\\\/h2>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        To be eligible for a return, items must be:\\r\\n    <\\\/p>\\r\\n    <ul style=\\\"list-style-type: disc; padding-left: 20px; font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        <li>Unused, unwashed, and in their original condition<\\\/li>\\r\\n        <li>Returned with all original tags and packaging intact<\\\/li>\\r\\n    <\\\/ul>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        We reserve the right to refuse returns that do not meet these conditions.\\r\\n    <\\\/p>\\r\\n\\r\\n    <h2 style=\\\"color: #000; font-size: 20px; margin-bottom: 10px;\\\">3. Non-Returnable Items<\\\/h2>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        The following items are <strong>not eligible for return:<\\\/strong>\\r\\n    <\\\/p>\\r\\n    <ul style=\\\"list-style-type: disc; padding-left: 20px; font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        <li>Final sale or clearance items<\\\/li>\\r\\n        <li>Personalized or custom-made products<\\\/li>\\r\\n        <li>Gift cards<\\\/li>\\r\\n        <li>Earrings and other intimate items (for hygiene reasons)<\\\/li>\\r\\n    <\\\/ul>\\r\\n\\r\\n    <h2 style=\\\"color: #000; font-size: 20px; margin-bottom: 10px;\\\">4. Return Shipping<\\\/h2>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        Customers are responsible for return shipping costs <strong>unless the item arrived damaged or incorrect.<\\\/strong>\\r\\n    <\\\/p>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        If you received a <strong>defective or wrong item<\\\/strong>, please contact us <strong>within 7 days of delivery<\\\/strong> so we can make it right.\\r\\n    <\\\/p>\\r\\n\\r\\n    <h2 style=\\\"color: #000; font-size: 20px; margin-bottom: 10px;\\\">5. Refund Processing<\\\/h2>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        Once we receive and inspect your return, we will issue a refund to your <strong>original payment method<\\\/strong>. Refunds typically take <strong>5\\u201310 business days<\\\/strong> to appear, depending on your bank.\\r\\n    <\\\/p>\\r\\n\\r\\n    <h2 style=\\\"color: #000; font-size: 20px; margin-bottom: 10px;\\\">6. Lost or Missing Packages<\\\/h2>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        We are not responsible for lost or stolen packages. For added security, we recommend choosing a <strong>delivery address where someone will be available to receive the package.<\\\/strong>\\r\\n    <\\\/p>\\r\\n\\r\\n    <h2 style=\\\"color: #000; font-size: 20px; margin-bottom: 10px;\\\">CANCELLATION POLICY<\\\/h2>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        We understand that sometimes plans change. If you need to cancel your order, please contact us at <strong><a href=\\\"mailto:service-inc@deyue.ltd\\\">service-inc@deyue.ltd<\\\/a><\\\/strong> as soon as possible.\\r\\n    <\\\/p>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        1. Orders may only be canceled before they have been processed and shipped. Once an order is shipped, it cannot be canceled and must be returned following our standard return procedure.\\r\\n    <\\\/p>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        2. For back-orders, cancellations are allowed as long as the item has not yet entered the fulfillment process.\\r\\n    <\\\/p>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 10px;\\\">\\r\\n        3. If your cancellation request is approved, a full refund will be issued to your original payment method.\\r\\n    <\\\/p>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        4. We reserve the right to cancel any order due to inventory availability, pricing errors, or other unforeseen issues. In such cases, customers will be notified promptly and fully refunded.\\r\\n    <\\\/p>\\r\\n    <p style=\\\"font-size: 16px; margin-bottom: 20px;\\\">\\r\\n        Thank you for choosing us\\u2014we appreciate your understanding!\\r\\n    <\\\/p>\\r\\n<\\\/div>\\r\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\",\"scripts\":[],\"styles\":[]}}"]},"_links":{"self":[{"href":"https:\/\/www.detaofs.com\/index.php\/wp-json\/wp\/v2\/pages\/1606","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.detaofs.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.detaofs.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.detaofs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.detaofs.com\/index.php\/wp-json\/wp\/v2\/comments?post=1606"}],"version-history":[{"count":39,"href":"https:\/\/www.detaofs.com\/index.php\/wp-json\/wp\/v2\/pages\/1606\/revisions"}],"predecessor-version":[{"id":2335,"href":"https:\/\/www.detaofs.com\/index.php\/wp-json\/wp\/v2\/pages\/1606\/revisions\/2335"}],"wp:attachment":[{"href":"https:\/\/www.detaofs.com\/index.php\/wp-json\/wp\/v2\/media?parent=1606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}